As the global workforce reaches a critical juncture, the trades face an unprecedented loss of institutional legacy driven by a massive wave of retirements. This session examines the strategic necessity of robust knowledge management, focusing on practical frameworks to capture and transfer veteran expertise before it exits the field. We will address the systemic challenges of stabilizing the talent pipeline, emphasizing how a broad range of backgrounds and perspectives provides the resilience needed to sustain industry growth. The discussion concludes by exploring the evolving role emerging technologies and how they can be leveraged to support traditional craftsmanship and secure a future-ready workforce.
Invited Speaker: Ms. Cindy Hubert, APQC Expertise: Benchmarking, best practices, process/performance improvement, and knowledge management.
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